Terms & Conditions

The rules and disclaimers that apply when you use the EnergyFree Australia website.

Last updated: 23 May 2026

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of the EnergyFree Australia website (“EnergyFree”, “we”, “us” or “our”) located at www.energyfree.com.au. By accessing, browsing or submitting an enquiry through this website, you agree to be bound by these Terms. If you do not agree, please do not use the website.

2. Website Information

EnergyFree Australia provides general information and lead-matching services related to:

  • Solar rebates and incentives in NSW and across Australia
  • Solar panel systems and installations
  • Home battery storage
  • EV chargers and home charging solutions
  • Other renewable energy products and services

Our goal is to help Australian homeowners compare rebate options and connect with accredited installers.

3. No Professional Advice

The content on this website is provided for general informational purposes only. It is not intended to be, and should not be relied on as, financial, legal, taxation, electrical, engineering or other professional advice. You should obtain advice from a qualified professional that takes into account your personal circumstances before making any decision based on information on this website.

4. Quotes & Third-Party Services

EnergyFree may connect you with third-party solar installers, battery suppliers, EV charger providers, affiliate partners or other service providers. We are not the supplier of any products or services obtained through these third parties, and we are not responsible for:

  • The accuracy of quotes or pricing provided by third parties
  • The quality of products supplied or work performed
  • Warranties, refunds or after-sales service
  • Advice or recommendations provided by third parties

Any contract you enter into is solely between you and that third party. We encourage you to review all paperwork carefully before signing or paying anything.

5. Affiliate Disclosure

Some links on our website may be affiliate or referral links. If you click through to a partner installer or product provider and complete a purchase or enquiry, EnergyFree may earn a commission or referral fee at no additional cost to you. This helps us keep our rebate guides and eligibility tools free for Australian homeowners. We only recommend providers we believe offer genuine value.

6. Accuracy of Information

We make reasonable efforts to keep the information on this website accurate and up to date, including rebate amounts, eligibility criteria, product details and indicative pricing. However, rebates, government programs, energy pricing and installer offerings can change without notice. We do not warrant that any information on the website is complete, current or free from error, and we recommend confirming all details directly with the relevant government body or installer before relying on them.

7. User Responsibilities

By using this website, you agree that you are responsible for:

  • Independently verifying any rebate, pricing or eligibility information before making a decision
  • Carefully reviewing any quote, contract or installer agreement before signing
  • Making your own purchasing, financial and installation decisions
  • Ensuring the information you submit through our enquiry forms is accurate and your own

8. Intellectual Property

All website content — including text, graphics, logos, branding, images, layouts, code, design elements and the EnergyFree Australia name — is owned by EnergyFree Australia or licensed to us, unless otherwise stated. You may not copy, reproduce, republish, distribute, modify or use any of this content for commercial purposes without our prior written permission.

9. Limitation of Liability

To the maximum extent permitted under Australian law, EnergyFree Australia, its owners, employees and partners exclude all liability for any direct, indirect, incidental, special or consequential loss or damage arising from:

  • Your use of, or inability to use, this website
  • Reliance on any content, recommendation or estimate published on the website
  • Any product, service or installation provided by a third party introduced through this website
  • Any errors, omissions, interruptions or delays in the website's operation

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that you may have under the Australian Consumer Law that cannot lawfully be excluded.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information. By using the website, you agree to the practices described in the Privacy Policy.

11. Changes to These Terms

We may update or modify these Terms & Conditions at any time without prior notice. The “Last updated” date at the top of this page reflects the most recent revision. Your continued use of the website after any changes constitutes your acceptance of the updated Terms.

12. Contact Information

If you have any questions about these Terms & Conditions, please contact us: